Frequently Asked Questions

This Website

Whats happening with this website

This website is being built in-house, and as a result will be updated daily, with new products, posts, and features. The aim over the next 6 months or so is to list every single product we keep in stock, and have the website act like an online catalogue. At that point I want to introduce a quoting system where people can add items into a basket, and send it in to be priced up for a quote.

There may come a time when we open the whole thing up for placing and paying for orders online, but that's a long way off for now.

Are all available products listed online?
No, we have started by listing all the most popular product first and are working our way through the less popular items little by little. Beyond stocked items there are thousands of products we don’t carry in stock but can easily get in for you. If there's something you want to ask us about please feel free to call or email  click here for contact info

General Questions

What are your opening hours?

Our opening hours are as follows:

Monday to Friday
7:30 – 17:00
Saturday
8:00 – 12:30
Sunday
Closed

For bank holidays and Christmas click here

Do I need to have an account to buy from you?
Absolutely not. While there are of course benefits to having an account, we are more than happy to serve everybody from a professional contractor to someone doing some DIY at home.
Do you offer a price match service?

We will be willing to look at any genuine quote you have and try and beat it or match it on like for like products. while theres no "guarantee" like other place, we usually do a fairly good job of staying competetive

Delivery

Do you offer same day or next day delivery

Most of the time we can offer free next day delivery, although during particularly busy periods this can drift out to 2 or even 3 days. if you need materials for a specific day please give us as much notice as possible and we'll aim to have your good there when you need it.

Same day deliveries are sometime a possibility, although it is rare that we'll have any open slots

Do you charge for delivery?

We almost never charge for delivery. instead if it's a small delivery, or further away then usual we prefer to work it in with other deliveries.

If the address is particularly far, there may be a delivery charged applied, the value of which will be at the discretion of the branch manager