FAQ’s

This website has taken a long time to get to where is is and where we want it to be. All the products are listed, with images and are available to browse, but theres still a lot to do.
Our next step is going through each item and giving them thorough & detailed product descriptions and having any relevant datasheets available for download.

Almost! we have around 95% of our stocked items listed here. the ones not listed are either new and need adding, or a product we’ve discontinued.
Beyond our stocked product range, we have access to almost any building product imaginable through our supplier network, so if there’s something you need that you can’t find on this website, please don’t hesitate to get in touch with us via phone or email and well see what we can do for you

Almost! we have around 95% of our stocked items listed here. the ones not listed are either new and need adding, or a product we’ve discontinued.
Beyond our stocked product range, we have access to almost any building product imaginable through our supplier network, so if there’s something you need that you can’t find on this website, please don’t hesitate to get in touch with us via phone or email and well see what we can do for you

Our opening hours are as follows:

Monday to Friday
7:30 – 17:00

Saturday
8:00 – 12:30

Sunday
Closed

Absolutely not. While there are of course benefits to having an account, we are more than happy to serve everybody from a professional contractor to someone doing some DIY at home.

We will be willing to look at any genuine quote you have and try and beat it or match it on like for like products. while there’s no “guarantee” like other places, we usually do a very good job of beating our competition

We don’t currently offer either of these through the website by default. If you are in urgent need of some materials either the same day or next day, the best way to order would be to phone your closest branch and ask what they can do for you.
Most of the time we can offer next day delivery, although during particularly busy periods this can drift out to 2 or even 3 days. if you need materials for a specific day please give us as much notice as possible and we’ll aim to have your good there when you need it.

Same day deliveries are sometimes a possibility, although it is rare that we’ll have any open slots

Through the website deliveries are touted as “2-5 days”, mainly just to cover ourselves in case of long distance. You can use the Order Notes box at checkout to request any particular delivery date, or include any other information you might need to

We have 2 delivery tiers.
Local deliveries are free for orders over £150, for orders under it’s £5
Other deliveries are £5 for orders over £150, for orders under it’s £15

If your delivery is marked as “outside of our delivery area” you will only be able to apply for a quote, at which point we’ll take a look, and see if it’s something we could deliver or have one of our suppliers deliver on our behalf.